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This is your Account Number that is assigned to your Service Address. If you have a question about your Water Statement, please have your Account Number ready when you call.
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The Account Name is the primary person’s name who is designated to receive all bills for the account. This is the person who is responsible for payment.
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The Service Address is the address that received the water service.
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Your Statement Number is for CHWD internal purposes only. You do not need this number if you call CHWD with any questions.
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The Bill Date is the date your bill was generated.
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The Billing Cycle shows the time period covered by this statement. These dates will be used to calculate the service charge portion of your water charges.
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The Service Type describes if your water service is for Domestic, Residential, Irrigation or Commercial use and shows the meter size.
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The Meter Number is a unique number assigned to your water meter by the meter manufacturer.
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The Service Dates are the dates of this meter’s previous and most recent readings.
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The Previous Read is the actual reading from your water meter that was recorded by the meter reader on the Read Date for your prior Water Statement.
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The Current Read is the actual reading from your water meter that was recorded by the meter reader and used to calculate the water consumption charge for your water statement. Similar to the odometer on a car, it represents the cumulative number of units of water that have passed through your meter.
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The Units section of the Water Statement is the number of units of water you consumed during the Billing Period, calculated by subtracting the Previous Read from the Current Read.
One unit of water is equal to one hundred cubic feet (1 CCF) of water or about 748 gallons of water.
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The Water Charge is the total of all of the meter’s charges from the Water Charge Detail. View the Rates web page to learn more about how your bill was calculated.
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The Water Charge Detail itemizes the Water Charge for this meter. It will show both components of the charge, the service charge and the usage charge. The usage charges can include up to three tiers of charges based on your units of water consumed.
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The Rate Effective date shows the date of the rate schedule that is used to calculate your charge. If your statement spans two calendar years, your charges will be prorated for each of the rate schedules and each year’s charges will be shown separately.
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The Rate shows the amount charged for each detailed item. The usage charge will include up to three tiered charges depending upon the water usage.
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The Charge is the extended charge for each component. For the usage tiers it is the calculation of the rate times the Usage.
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The Total Current Water Charges includes all charges incurred during the current billing cycle.
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The History shows the date your meter was read, the total number of units used, the number of days in the billing cycle, the average number of units used per day and the average number of gallons used per day for both the current billing period and the same period last year.
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The Summary of Charges section presents a summary of recent charges, payments, credits, adjustments and current charges on your account since your last statement. View the Rates web page to learn more about how your bill was calculated.
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This Special Message area will alert you to the billing period for your bill and any important notices from CHWD. Be sure to look in the message area for important information each time you receive your bill.
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The Payment Coupon is the portion of your water statement that you detach and return along with your payment. Click here to view your payment options.
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The Due Date is the date your payment is due in the CHWD office. Payments received after this date are considered late and will incur a 10% penalty fee. Payments postmarked by your due date are not considered on time. Click here to view your payment options.
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The Total Due includes all current and past due charges. This total is due by the Due Date shown on your statement to avoid incurring a 10% late payment penalty fee.
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