Behind the Tap
Water Efficiency
Water efficiency matters for CHWD's community. CHWD offers tips, WaterSmart classes and rebate programs to help you improve your efficiency - saving water and saving you money. If you missed our previous WaterSmart classes, visit our online library here.
Rebates
To assist customers in conserving water and protecting property, CHWD provides rebates for the purchase and installation of pressure reducing valves and ultra-low flush (ULF) toilets. CHWD also offers a $50-$75 rebate, subject to available funding, for the purchase of a high-efficiency clothes washer.
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Latest News
Online, by phone, by mail or in person — pay your CHWD bill the way that works best for you!
With CHWD’s new billing system now in place, it’s a good time to make sure you know your payment options.
💻 Online: Manage and pay your account through Xpress Bill Pay.
📱 By phone: Make a payment using our phone payment option.
✉️ By mail: Send your payment using the payment address listed on your current CHWD bill.
🏢 In person: Stop by the CHWD office during regular lobby hours.
Already using Xpress Bill Pay? You’re all set! 💧
Still have questions about your account or payment options? Our Customer Service team is happy to help.
Visit chwd.org/billing for current payment information.
#CHWD #CustomerService #UtilityBilling
Customer Advisory Committee
The Customer Advisory Committee (CAC) ensures community input is considered in plans to reinvest in CHWD's water system's infrastructure. Join the CAC to help shape the future of water in the community.
Board of Directors
CHWD is guided by a dedicated Board of Directors. Regular Board Meetings are held on the fourth Tuesday of each month at the District office and via Zoom.
Providing the Community with Quality Water Services for 100 Years
Citrus Heights Water District (CHWD) has served the community since 1920. It is a water purveyor to about 70,000 people in portions of Citrus Heights, Fair Oaks, Orangevale, Carmichael and Roseville. The CHWD service area consists of 12.8 square-miles with more than 20,000 service connections. CHWD is guided by a dedicated Board of Directors.
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